Privacy Policy

Your privacy is important to us. This policy explains how ERGOT collects, uses, and protects your personal information.

Last updated: October 31, 2025

Our Commitment to Privacy

At ERGOT, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

Personal Information

When you create an account, make a purchase, or subscribe to our newsletter, we collect information such as your name, email address, shipping address, billing address, and phone number.

Payment Information

We use secure third-party payment processors (SumUp) to handle payment transactions. We do not store your complete payment card details on our servers.

Automatically Collected Information

We collect information about your device, browser, IP address, and how you interact with our website through cookies and similar technologies.

How We Use Your Information

Order Processing

We use your information to process and fulfill your orders, communicate about your purchases, and provide customer support.

Marketing Communications

With your consent, we may send you promotional emails about new products, collections, and special offers. You can unsubscribe at any time.

Website Improvement

We analyze usage patterns to improve our website functionality, user experience, and product offerings.

Information Sharing

Service Providers

We share information with trusted third-party service providers who help us operate our business, including payment processors, shipping companies, and email service providers.

Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

•Access and receive a copy of your personal information
•Correct inaccurate or incomplete information
•Delete your personal information (subject to certain exceptions)
•Restrict or object to the processing of your information
•Data portability (receive your information in a structured format)
•Withdraw consent for marketing communications

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.

Essential Cookies: These are necessary for the website to function properly, including shopping cart functionality and secure checkout.

Analytics Cookies: We use Google Analytics and Meta Pixel to understand how visitors interact with our site and improve our services.

Marketing Cookies: These help us show you relevant advertisements and measure the effectiveness of our marketing campaigns.

Questions About Privacy?

If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.